RETURNS: We do not accept returns under any circumstances due to sanitary reasons. Once an order is shipped, all sales are final.

REFUNDS: Refunds will be determined on an individual basis. No refunds will be given due to personal dislike of scent, texture, or design. Please keep in mind that every nose is different and scents may be perceived differently per person. We do our best to describe the scents based upon the fragrance and essential oils that we use. As our products are handmade, design will vary slightly.